RETURNS / WARRANTIES / NON-STOCKS:

• Returns and warranties are written up on a return slip.  Please make sure to keep your receipt.  Credit may not be given without this paperwork.
• 20% Conely Company restock charge may apply.  Applicable manufacture's restocking charges will also be charged. 
• Freight will be billed to customer for all returns to vendor, including warranty items.  If manufacturer credits Conely Company back any freight, this will be credited back to customer. 
• Some warranty items are held at Conely Company until the manufacturer's representative physically comes to approve.  If representative directly approves warranty to the customer, a written documentation must be submitted to Conely Company or credit may not be given. 
• Credit or replacement product will be given, once Conely Company has received credit or product from vendor. 
• Non-stock items are non-returnable and non-cancelable.  A deposit may be required to order non-stock items in.  Conely Company restocking charge will apply, as well as the applicable vendor restock charges and fees for any non-stock items return upon vendor pre-approval.   
   
  TAX:
  Conely Company charges appropriate sales tax on all orders delivered or will-called in Utah, Nevada and Idaho, unless a signed, tax exemption certificate is received with appropriate exemption number clearly listed. 

SHIPPING AND DELIVERY FEES:

• $5.00 fuel surcharge delivery fee charged for all scheduled local delivery routes. 
• $15.00 fuel surcharge delivery fee for job-site deliveries and deliveries outside our normal delivery schedule. 
• $15.00 fee for out-of-state deliveries.
• Prepaid freight orders for Pool and Spa division accounts, excluding “exclusive and/or restrictive accounts” or contacts, are $1000.00, not including bulk and liquids for out-of-state orders.  Contact sales representative for further qualifications. 
• Industrial and Sprinkler division freight determined by order. 
• All prepaid freight orders being shipped by common carrier will be assessed the fuel surcharge billed by freight company. 

DISCOUNTS:

• Standard payment terms are Net 10th.  On occasions discounts may be offered.  Payment must be received by due date for any discount allowed that may be offered on transactions. 
• If discount is originally taken, then the discount must be paid back on all credits. 
• Discounts are not allowed, and should not be calculated on freight and tax. 

JOB ACCOUNTS / MECHANIC LIENS / SCR:

• Please visit www.scr.utah.gov and www.utah.gov for revisions to Utah's Mechanical Lien statues and State Construction Registry that went into effect May 1, 2005 and to keep current on law changes and status.
• Conely Company complies with the qualifications on commercial and residential jobs and requires a building permit number and/or SCR number.
• Conely Company may assist in job account orders.  Contact Jennifer Tempfer for information and/or paperwork on securing jobs, lien rights, joint checks, job forms and such.